Payment Methods
Payment Methods
At TruesourceUk, we aim to make paying for your order simple, convenient, and secure. Available payment methods will be shown during checkout before you complete your purchase.
Payment Methods Available
We may accept a range of secure payment methods through the payment providers available on our Shopify checkout.
The payment options available to you may depend on your location, device, order value, and other factors. The available options will always be displayed during checkout.
Credit & Debit Cards
Where available, you may pay for your order using an accepted credit or debit card through our secure checkout.
Digital Payment Services
Where available, digital payment services may be offered at checkout for a faster and more convenient payment experience.
Secure Checkout
Payments are processed through secure payment infrastructure provided by Shopify and applicable payment service providers.
British Pounds
Our store prices are displayed in British pounds sterling (GBP) unless otherwise stated.
Payment Options at Checkout
The payment methods available for your particular order will be shown clearly during the checkout process.
Important: We recommend checking the payment options displayed at checkout before completing your order, as available payment methods can change depending on the payment services enabled on our store.
How Payment Works
Add Your Products
Select the products you would like to purchase and add them to your shopping cart.
Complete Checkout
Enter your delivery information and select an available payment method at checkout.
Payment Confirmation
Once your payment has been successfully authorised, your order can proceed for processing and fulfilment.
Payment Security
We take reasonable measures to help protect payment and customer information during the checkout process.
Secure Payments
Payment information is handled through secure payment processing services. We do not normally have access to your complete payment card details.
- Secure online checkout.
- Payment processing through authorised payment providers.
- Protection of payment information during transmission.
- Fraud prevention and security measures where applicable.
Payment Authorisation
All payments are subject to authorisation by the relevant payment provider or financial institution.
An order may not be processed if payment cannot be successfully authorised.
If your payment is declined, you may wish to check your payment information or select another payment method available at checkout.
Payment Problems
If you experience a problem while making a payment, please first check that your payment details have been entered correctly.
You may also wish to contact your bank, card issuer, or payment provider if a payment continues to be declined.
If you believe there is an issue with your order or payment after completing checkout, please contact us and provide your order details.
Refunds and Payments
Where a refund is approved or required, refunds will generally be processed using the original payment method where reasonably possible.
The time required for a refund to appear in your account may depend on your bank, card issuer, or payment provider.
For more information about returns and refunds, please refer to our applicable Returns Policy and Terms of Service.
Currency
Prices on the TruesourceUk website are displayed in British pounds sterling (GBP) unless otherwise stated.
If your bank or payment provider uses another currency, your financial institution may apply its own exchange rate or additional charges.
Contact Us
If you have questions about payment methods, a payment issue, or an order, please contact us:
Payment Summary: Payment options are displayed at checkout. Prices are shown in GBP. Payments are processed through secure payment services, and refunds are generally returned to the original payment method where applicable.