Cookie Policy
Cookie Policy
At TruesourceUk, we use cookies and similar technologies to help our website operate properly, improve your experience, and understand how visitors use our online store.
This Cookie Policy explains what cookies are, how we may use them, and how you can manage your cookie preferences.
What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, tablet, or other device when you visit a website.
Cookies allow a website to recognise your device and remember certain information about your visit.
Cookies can help websites function correctly, remember preferences, improve performance, provide security, and understand how visitors interact with a website.
How We Use Cookies
Depending on the technologies and services active on our website, cookies may be used for purposes including:
- Operating and maintaining our online store.
- Keeping shopping cart and checkout functions working.
- Remembering selected preferences.
- Maintaining website security.
- Understanding how visitors use our website.
- Improving website performance and functionality.
- Helping us improve our products and services.
- Supporting relevant marketing or advertising functions where applicable.
Types of Cookies We May Use
The types of cookies used on our website may vary depending on the services and features enabled on our online store.
Strictly Necessary Cookies
These cookies are necessary for the website to operate and may support functions such as shopping carts, checkout, account functions, security, and basic website functionality.
Preference Cookies
These cookies may remember choices and preferences you make while using our website, helping provide a more convenient experience.
Analytics Cookies
Where enabled, analytics cookies may help us understand website traffic, visitor behaviour, and how different parts of our website are used.
Marketing Cookies
Where applicable, marketing cookies may be used to support advertising, measure campaign performance, or provide more relevant marketing experiences.
Essential Cookies
Some cookies are essential for the operation of our website.
These cookies may allow functions such as adding products to your shopping basket, completing checkout, processing transactions, maintaining security, and preventing fraudulent activity.
Because these cookies are necessary for certain website functions, they may not be removable through standard cookie preference controls.
Analytics and Performance Cookies
Where analytics or performance technologies are enabled, they may collect information about how visitors interact with our website.
This may include information such as pages viewed, approximate location, device information, browser information, referring pages, visit duration, and general website activity.
We use this type of information to help understand website usage, identify technical issues, improve website performance, and improve the customer experience.
Marketing and Advertising Cookies
Where marketing or advertising technologies are enabled, cookies or similar technologies may be used to help deliver, measure, or improve marketing activities.
These technologies may allow us or relevant third-party providers to understand whether advertising or promotional activity has been effective.
Where required by applicable law, we will seek the appropriate consent before using non-essential marketing cookies.
Third-Party Cookies
Some cookies may be placed by third-party services that operate on or support our website.
Depending on the services enabled, these third parties may include providers involved in:
- Payment processing.
- Website analytics.
- Security and fraud prevention.
- Advertising and marketing.
- Website functionality.
- Customer support.
Third-party providers may process information in accordance with their own privacy policies and terms.
Managing Your Cookie Preferences
You may be able to manage or delete cookies through your web browser settings.
Most browsers allow you to block cookies, delete existing cookies, or receive a notification before cookies are stored.
Where our website provides a cookie preference or consent tool, you may also use that tool to manage non-essential cookies.
Please note that disabling or blocking certain cookies may affect the functionality, performance, or availability of parts of our website.
Browser Cookie Controls
You can usually manage cookies through the settings of the browser you use to access our website.
The exact process varies depending on your browser and device. Your browser provider can provide instructions on how to manage, block, or delete cookies.
Consent and UK Privacy Law
Where applicable, we will comply with UK privacy and electronic communications requirements relating to the use of cookies and similar technologies.
Where consent is legally required for non-essential cookies, we will request consent before placing or using those cookies.
Essential cookies may be used where they are necessary to provide services or functionality requested by you or where another lawful basis applies.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes to our website, services, technologies, legal requirements, or cookie practices.
The latest version will be published on this page together with the applicable Last updated date.
We encourage you to review this page periodically for any changes.
Privacy and Personal Information
Cookies and similar technologies may involve the processing of information that could be considered personal information depending on the circumstances.
For more information about how we collect, use, protect, and retain personal information, please review our Privacy Policy.
Questions About Cookies?
If you have any questions about this Cookie Policy, our use of cookies, or how you can manage your preferences, please contact us.
Your Privacy Matters
TruesourceUk is committed to using cookies and similar technologies responsibly and transparently, while respecting your choices and applicable UK privacy requirements.